About us

Sun Ridge Systems develops and markets public safety software used by law enforcement agencies for CAD, RMS, Mobile Computing, Jail Management, Property Room and Mapping.  Our base computer-aided dispatch (CAD) and records management system (RMS) now has more than 25 years of continual development, daily use, and enhancements behind it.

Key to our public safety software is one integrated suite of products rather than multiple modules that do not talk to each other or separate programs that are “interfaced” to each other. Information entered into any area of the suite is immediately available throughout the entire product suite, including computer-aided dispatch, records management, jail management, and mobile computing.

Our staff has extensive experience (most more than 20 years) working for and with public safety software development and implementation, mobile computer systems, computer networks, and police administration. We truly understand the needs of today’s public safety agencies from the inside out.

We invite you to look around our site. You will find detailed information on the products and services we offer. Please request the Sun Ridge Systems brochure to learn more about our public safety software.

Design The Best System | Provide The Best Service | Offer The Best Price 

RIMS development began in February, 1982, giving RIMS the distinction of being one of the first PC-based computer aided dispatch and records management solutions. Over the years, RIMS has continually evolved. Today, a new RIMS is introduced every year and we don't just enhance what we already have, we also introduce new products with new technologies on a regular basis. RIMS never grows old – just better.

An Easy Decision

We've set out to make your software decision one of the easiest you'll ever make by basing our company on three simple premises:

Design the Best System

By incorporating the tools public safety agencies need most, we've created a system that's effective, indispensable and high functional. Even better, it's easy to navigate and brings new meaning to the term 'user-friendly'. We're not the only ones who believe RIMS is the best system available. Our customers believe it, too. Chances are, you will agree.

Provide the Best Service

Any company can say they have satisfied customers, but we can say we have enthusiastically happy customers who jump at the chance to recommend our system to others. We generate this level of satisfaction through frequent product updates, an annual Users-Conference and prompt responses to questions and requests. In fact, we do more than seek customer input, we implement it.

Offer the Best Price

We've priced RIMS to be affordable to agencies of any size, yet it continually outperforms systems that cost twice as much. By focusing our dollars on development, we put our energies into creating a better product, not a bigger sales force. Take into account that RIMS will make your department more efficient, and you'll see how you might save on overtime costs and do more work with available personnel.  Since RIMS will make your department more efficient, you'll not only save money, you could just save the day.