Configuration Details

Here are five examples of things that are configurable in RIMS:

Case Number Format

In RIMS, officer reports are called cases. Case numbers have a particular format. For example, 09-1234, might be the way an agency might refer to the 1234th case of 2009. RIMS now offers 43 (yes 43!) choices for the format of the case number.

Officers and Deputies

Different agencies call their sworn personnel by different names. Examples are officer, deputy, and trooper. In RIMS, you can configure what name you want to appear for your personnel on RIMS screens and printed reports. Further, you can do the same for your investigative personnel with detective and investigator being the obvious examples.

Display Configurations

RIMS supports five configurations of the RIMS screen — the size of the RIMS window, what appears on it and where the items appear. The first four are fixed size, originally designed for varying sizes of monitors, but they also allow you to decide how much of your monitor’s screen you want to allocate for RIMS vs. other applications. For dispatchers, each of these formats has a particular location for unit and incident status displays and a “work area” for other displays. The fifth configuration is a user custom display where the user defines the size of the RIMS window, the location and size of the status displays and, optionally, the location of all the other RIMS function displays.

Status Displays

Dispatchers have three status displays in RIMS, one for incidents and one each for police and fire/EMS units. In particular, every agency has specific ideas as to the layout and organization of the unit displays. With RIMS you determine:

  •   information you want shown for each unit
  •   the order of the columns
  •   the width of the columns
  •   the sort order for the units
  •   the list of unit statuses you use
  •   the color scheme for each unit status (units are color coded by status in the display)


Screen Colors

Different people have different tastes. With RIMS each user gets to choose their own color for the RIMS main screen. They can change it every day to suit their mood if they like. Dispatchers can further configure the color scheme for the three principal CAD screens they use (call for service, traffic stop, and incident display). For these screens they can choose the colors and even down to the color of labels and bold vs. normal text.